SHIPPING & INSURANCE

• All prices listed for each product do not including any shipping charges or insurance.
• Vizible Solutions normally ships in stock goods within 48 orders of the goods being ordered by the Customer. Vizible Solutions will advise the Customer by email if the goods are not able to be delivered within this time frame.
• Insurance charges are optional and to be paid by customer at their request. Insurance cost about $3/$100 value. An example, a $300 order, will have an insurance cost of $9
• When shipping using couriers and its paid by creditcard payment, Vizible Solutions can not ship to a PO BOX address it must be a physical street address that can be verified.
• Vizible Solutions currently DO NOT process and ship orders to overseas
• Shipping address must have a complete contact detail that can be verified by phone call (as listed on Whitepages).
• We do not ship orders to a third party, unless Vizible Solutions can verify all address and contact details.
• Delivery to work address or non residential address must be accompanied with the full verifiable details such as company name, address, contact name and phone number.
• Customer is responsible to be available for delivery and to sign and accept the goods, redelivery attempts will be charged to customer if delivery address is unattended.
• Shipping and insurance charges are non-refundable.
• Customer is responsible for all freight charges, for redeliveries, refused shipments/incorrect delivery details and these are added to the invoice total.
• Customers can track their order using our email confirmation, all consignment number is given in your email and you can follow up the delivery status with courier (only available for courier with tracking services).
• Dimensions/oversize weights are applied to freight charges when applicable
• All claims for damage/pilferage must be filed with delivering carrier. Vizible Solutions will not file this for you. If goods received seems to have damaged packaging DO NOT open any original packaging or use the item as it will be deemed to be acceptance of goods and will not be accepted for returns. All original boxes and packing material must be returned to us for proof of evidence. All claims for shortages/misshipments/misbillings must be made within 24 hours of receipt of goods. Vizible Solutions WILL NOT BE RESPONSIBLE FOR GOODS LOST OR ARRIVED DAMAGED if customers use their own couriers. Split Shipments incur individual shipping charges.